Shipping policy
Shipping Policy
At Danat Collection, we aim to deliver your order as quickly and efficiently as possible across the UAE.
Delivery Time:
- Orders are usually processed within 24–48 hours after payment is confirmed.
- Delivery within the UAE typically takes 1 to 3 business days.
- You will receive a tracking number or delivery update via WhatsApp or SMS once your order is out for delivery.
Shipping Fees:
- Standard shipping fee: 30 AED (flat rate across the UAE).
= Free shipping offers may apply during promotions or for orders above a certain value — these will be clearly mentioned on our website when active.
Delivery Areas:
- We deliver to all Emirates including Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.
- If your location is remote or requires special access, delivery time may be slightly longer.
Cash on Delivery (COD):
- COD is available for all UAE orders.
- Please ensure your contact number and address are accurate to avoid delays.
Missed Deliveries:
- If you miss the first delivery attempt, the courier will usually try again.
- If the order is returned due to non-response, additional shipping charges may apply for redelivery.
Notes:
- We are not responsible for delays caused by courier companies, weather conditions, or incorrect address details.
- Once the package is handed over to the courier, we cannot modify the shipping address.
For any questions or delivery-related concerns, please contact us via WhatsApp at +971 56 244 1577 and we’ll be happy to help.