Refund policy

Refund Policy

At Danat Collection, we do not offer refunds unless the item is defective or damaged.

To be eligible for a return:
- The issue must be reported within 7 days of receiving your order
- The item must be unused, in its original condition and packaging
- Clear photos must be provided showing the defect or damage
- Proof of purchase must be included

How to report a defective item:
Please contact us via WhatsApp at +971 56 244 1577 within 7 days of receiving your order and include:

1. Your order number
2. A description of the issue
3. Photos of the defect or damage

Once approved, we’ll guide you through the return or replacement process.

Non-returnable items:
- Items returned after 7 days
- Items damaged due to misuse or wear
- Sale items or items marked final sale